It's worth noting that a quote will be for what you ask for. I asked for door-to-door and got it. One price, quoted up front, all fees covered. If you ask for, say, just the shipping and no port handling, that's what you'll get.
We had an amazing experience with this company - We moved from NY to Germany in June. We have moved across the world many times before, but it was by far the best and least stressful move we have ever experienced. When we were preparing our move, we got quotes from 5 companies and Schumacher wasn't the cheapest but we decided to go with them, after checking all of the companies on google map and found some companies didn't even seem to have their warehouse or even the office where the address was registered on their website... Steve Blades, the sales person who oversaw our move was amazing. He was always very responsive and very accommodating. We wanted to save money by packing by ourselves, so we gave him our budget and asked how much Cubic sq ft of stuff we could ship including the insurance and etc, We also asked if they could deliver the boxes and packing materials for that cubic sqft, and Steve arranged this straight away so we can pack all our stuff in advance. The crew who delivered the packing boxes were very pleasant and professional. The pick up crew was very professional and amazing too. We asked for a couple of oversized items which wouldn't fit in the boxes to be packed professionally to be fit for shipping. Everything went smoothly and our shipping (all 58 boxes) arrived safely and timely, nothing was missing or broken. Their online tracking system was very helpful too. We highly recommend this company!!
I don't plan to ship any more Land Rovers for a while but, if I do, Schumacher will be my choice.
The process happened on the dates planned; pick up from my seller in England, loading on the ship, transit to Baltimore, managing all the import and customs paperwork, shipment to Illinois.
A 1967 Morgan Plus 4 shipping from America to France. Well, I'm a happy chappie as the car was received in the same condition as it left its previous owners, A1 (including all necessary paperwork). Apart from a minor paperwork issue on the French side (agent) we were very satisfied by the service received / given by Schumacher Cargo. A complex communication exercise as shipping was from the US to France but we were living in the Middle East therefore huge communication issues not only with the time change, some 8-10hrs, but differing weekends too (Middle East being Fri/Sat). My point of contact was with "Ariel" who never once complained about the question or points raised, always answered my emails promptly and who put me in touch with the appropriate departments especially when shipping was happening. I would certainly use Schumacher again should I ever be in the fortunate position to ship a car anywhere to/from America.
Well Done Ariel and thank you and your team for all your assitance.
Couldn't be less helpful, I need the answer to a simple question, when I was transferred I got a voicemail, so I called back to try to speak with someone who could answer my very simple question, and was greeted with the strongest attitude of annoyance, as if my call was some kind of huge inconvenience for him. Terrible customer service, would recommend trying other shipping lines if possible like CFR-Rinkens, AES, Crowley, etc ...
Lastly, when I was titling the vehicle in Illinois I found out, at the government facility, that they needed a "form 7501". I called Schumacher, who promptly emailed it to me AND faxed it direct to the facility within a matter of minutes. I couldn't ask for more.
It's an old vehicle, and the first transporter that Schumacher arranged could not start the vehicle. They promptly arranged another, with a winch, to load my vehicle and get it to me.
I contacted Schumacher by chance, regarding moving certain things from my Mother's estate over to my home in Switzerland. I had the good fortune to reach Mr Blades right off. Not only did I receive excellent information, I was shown empathy and patience - it was quite a process, and assistance and a speedy response to every question I had. When it finally came to a pick up at our storage area for the transatlantic transport, the packers could not have been more pleasant. After arrival in Hamburg, where again we were communicated to in a helpful, considerate manner, our items arrived safe and sound in their new home in Switzerland. All in all, I wish I had more things to transport, so nice was this experience. Working in the travel industry, I recognize SERVICE when I receive it, and this company has done a great job. I would highly recommend this company.
I chose Schumacher, who I found via a Google search, to transport a 1959 Land Rover from the depths of England to my address in Illinois, US. I did a little research; their prices seemed reasonable. I got excellent personal service from the quote and sales team, who were very flexible about what I needed/wanted. I opted for RORO (Roll on, Roll off) service rather than the more secure and expensive containerization.
Schumacher Cargo Logistics is a US Moving Company based in Elizabeth, New Jersey. Schumacher Cargo Logistics is located at 1027 Newark Ave, Elizabeth, NJ 07208, USA.
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